Shipping Guide

Watchtify offer FREE economy tracked shipping and additional charge for express delivery if you need it soon. However, should you return an item, the cost of shipping will be deducted from your total refund.

Delivery time will be stated during checkout or listed by below. All items are shipped insured. Note that air and ground shipping times are measured in business days.

You will receive a shipping tracking number via email when your order is shipped from our warehouse. 

All prices stated below are in USD

Free Shipping

Orders that qualify for free shipping promotions will be shipped at no cost to you via HK Post e-Express. We do reserve the option of determining the specific shipping method.

Returns

Return shipping charges for items not specifically covered under warranty coverage or otherwise damaged or defective will be deducted from any refunds given.

Shipping and Delivery Problems

If a shipped order was lost or damaged, the shipping carrier must conduct an investigation. Please contact Watchtify to initiate a tracer within 10 business days of the item shipping from our warehouse. If the package cannot be located, the shipping carrier will process a claim for the package. Claims can take up to two weeks to process. When the carrier claims responsibility for the loss or damage of your shipped item(s), insurance reimbursement will be issued to Watchtify , and the replacement item(s) will be shipped out. If the item(s) is no longer available, and a similar item is rejected, Watchtify will gladly refund your original payment.

Packaging

In the unlikely event that goods are received with damaged packaging, such as outer boxes, cases, instructions, manuals, etc. Watchtify reserves the right to replace the original packaging of products sold herein. Watchtify cannot guarantee a replacement of the manufacturer’s original packaging.