Privacy Policy

Watchtify ("we") appreciates your trust in us and entrusting us with your personal information. We are committed to protecting your privacy, taking all reasonable precautions, and complying with all applicable laws and regulations on personal data protection in Hong Kong, as amended from time to time, to protect your personal data from misuse and improper use. We will review this privacy policy regularly and may modify it at any time. Please see below for details on how we collect, use, transfer and retain your personal data.

Provide your personal data
Whenever you purchase our products or use our services, websites or mobile applications, you may be asked to provide us with your personal information. You may choose not to provide the personal information we request, but if you choose not to provide it, we may not be able to provide you with our products or services, or you may not be able to log in to our website or mobile application.

Categories of personal data we collect
Categories of personal data we may collect include:

(a) Your name, phone number, email address, residential address, mailing address, billing address or shipping address, your birthday month and date, your payment and credit card information and any other information you voluntarily provide to us personal data; and

(b) Your computer or mobile device’s IP address, real-time location information, browser settings, browsing history and other Internet record information.

Purpose of collecting personal data
Your personal data may be used for one or more of the following purposes ("Purposes"):

(a) communicate with you;

(b) verify your identity and any accounts you have opened with us;

(c) Administer any of your memberships with us or other marketing, promotional offers or corporate activities in which you participate;

(d) Process your orders for products or services (including retaining the contents of your shopping cart on our website, sending invoices and making payments);

(e) handle and respond to your inquiries, suggestions or complaints;

(f) develop new products and services;

(g) Conduct customer opinion surveys;

(h) Provide you with personal care and grooming information;

(i) Conduct data analysis, market research, statistical analysis and behavioral analysis to help us further understand your needs and improve the quality of our services and products;

(j) personalize our website and content to suit your specific preferences;

(k) conduct direct marketing activities with your consent; and

(l) Any other purpose directly related to any of the above circumstances.

Transfer personal data
In order to fulfill the above purposes or process your personal data (based on our need to know basis), we may disclose or transfer your personal data to any third party service provider. In addition, if we believe that the disclosure or transfer of your personal information is required by law or regulatory regulations or to protect our interests (as permitted by law), we may also disclose or transfer it to any other third party.

retain personal data
We will retain your personal information in accordance with relevant laws and regulations. Personal data that has completed its purpose will be deleted as soon as reasonably possible.

direct marketing
From time to time, we will use your personal data for direct marketing, including:

(a) To promote our products, services, events, competitions, promotional offers (benefits and discounts), special programs and any other information we deem relevant, or to give away free trials;

(b) promote the products, services, events, contests, promotional offers (benefits and discounts) and special programs of our suppliers, partners or third-party service providers; and

(c) Conduct market research and evaluation.

We will provide you with details of direct marketing activities through different channels based on the personal information you provide, including advertising, mailings, phone calls, emails or sending text messages or messages to your mobile device.

We will not use your personal information for direct marketing activities without obtaining your consent (including expression of no objection). If you wish to cancel part or all of the messages related to direct marketing activities, you can contact our customer service officers by referring to the methods listed in "Other Information" below or follow the unsubscribe link provided to indicate your choice or request. We change your selections (at no additional charge).

Information protection
In order to ensure that your personal information is used safely and not abused when you use our website, we use advanced encryption technology and secure servers. When you send your order information, our Secure Sockets Layer (SSL) prevents your information from being viewed by third parties during transmission. We also have other security measures in place, including that only employees who are necessary to use and have undergone training can access personal information, and any unauthorized access will not be allowed.

Cookies
When you browse our website, the cookies we use automatically collect information about you (including the browser and operating system you are using, and the domain name of your Internet service provider). Cookies are pieces of information that your browser will store on your computer when you browse a website. Our cookies identify your computer, allowing us to personalize your shopping experience and recognize you when you return to the site. The information we collect from Cookies will be used for the purpose.

Most browsers are set to automatically accept cookies by default. You can change your browser settings to refuse cookies. If you choose to refuse to accept Cookies, you may not be able to use all features and services on our website.

Third party website
This Privacy Policy applies only to us and our website and does not apply to any other third parties (including websites operated by them). When you click on links and/or advertising slogans that connect you to third-party websites or websites of our affiliated companies, you will be bound by their privacy policies. While we support the protection of privacy on the Internet, we will not be responsible for any actions taken by third parties outside our network.

Access and correct your information
You may contact our customer service officers via the methods listed in "Other Information" below to request access to and correction of your personal information. We will process your request after verifying your identity, and we may also charge you a reasonable administrative fee for the relevant request.

Modify privacy policy
We may modify this privacy policy from time to time and publish it on our website. You can browse this privacy policy from time to time to ensure that you are aware of the latest version.