We are based in Hong Kong and our time zone is GMT+8 (All date and time stated hereafter shall refer to this time zone). Orders received before 2:00 PM will be processed within the same business day, provided that the goods are in stock and customer identification is verified. To ensure that orders placed online before 2:00 PM will ship the same day, please review our “Payment Options & Information” section below. We only ship orders Monday to Friday, orders placed on a weekend, Hong Kong bank holiday, or after office hours will be processed the next business day.
After placing an order, the customer will receive an order confirmation via email. If there are any discrepancies with your order, please contact Watchtify.com as soon as possible to correct the issue. After the order ships, a shipment tracking number will be provided to the customer via email.